Bella Palermo Pastry Shop Restaurant in Elizabeth

Name: Bella Palermo Pastry Shop
Address: 619, Elizabeth Avenue, Union Square, Elizabeth, United States
Telephone: 19083548610
Rating: 4.3

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Bella Palermo Pastry Shop

Recensies

#107 Van 310 in Elizabeth

8.5

527 Beoordeling

Sfeer

8.5/10

Voedsel

8.5/10

Interieur

8.5/10

Prijzen

8.5/10

Dienst

8.5/10

Meer details

Prijs & Keuken

$$ International

Restauranttype

Restaurant

Kenmerken

Wheelchair Accessible

Informatie

619, Elizabeth Avenue, Union Square, Elizabeth, United States

Bekijk route

Website Bella Palermo Pastry Shop

Beoordeling

Uitstekend

360

Erg goed

Gemiddeld

Arm

Vreselijk

Sorteren

Nieuwste

Oudste

Oplopende beoordeling

Aflopende beoordeling

Datum

Datum vanaf - Datum tot

Dianna Diaz

Bron:

2 months ago

Service Take out Meal type Other Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Flan and Cappuccino

Sara Polo

Bron:

3 months ago

Price per person $50–100 Service: 1 Atmosphere: 1 Recommended dishes Tres Leches Cake

Mercy Castillo

Bron:

A month ago

Service Take out Meal type Other Food: 4 Service: 4 Atmosphere: 4

Susan Mohammed

Bron:

3 months ago

Service Take out Meal type Other Price per person $50–100 Food: 3 Service: 1 Atmosphere: 4

Gabe Camargo

Bron:

A year ago

Been coming to this bakery for years, always got my welcome back from vacation cake and breakfast regularly here, once I ordered a Togo order and ate it there and the owners son screamed at us that we could not do that, so I haven’t gone back in 2 or 3 years but my boyfriend really wanted to go so we went, I guess the employees have to warm up to the customer but at the beginning they are a little rough but at the end the lady was very nice and made our breakfast good! I will give them another shot on the cakes but won’t be there for breakfast anytime soon. Much better faster places around. Cakes and pastry’s good.

Dianna Diaz

Bron:

2 months ago

Such a variety of baked goods and everything looks and tastes great. Service Take out Meal type Other Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Flan and Cappuccino

Mercy Castillo

Bron:

A month ago

I’ve been going to Bella Palermo for many years to get cakes. Today when I went to pick up a cake. We cut it and it was not what we expected. When I called and spoke to one of the workers she said to take a picture and text it to them. She called me back a couple of minutes later and she stated she needs me take the cake tomorrow so they can figure out what happen. The cake was already in the garbage. Representative stated to take a picture from the garbage and send it again. I then told her this is ridiculous that I have to do all of this. She proceeded to say that if they believe every customer that says something is wrong with cake. I told her she just lost a loyal customer. As a business if you have this issues going on. Why not make up a system that will track all your loyal or in my case ex loyal customer. Phone numbers in system, emails. Etc.UPDATE I RECEIVED A CALL THIS MORNING FROM EMPLOYEE GASTON. HE WAS VERY APOLOGETIC FOR THE TREATMENT I RECEIVED FROM HIS COWORKER LAST NIGHT. HE PROVIDED A REFUND AND THANK ME FOR MY BUSINESS. THANK YOU GASTON FOR MAKING IT RIGHT. Service Take out Meal type Other Food: 4 Service: 4 Atmosphere: 4

Diana Ovalles

Bron:

A year ago

I have been getting my cakes here since I was a child. This time, I wanted a vintage cake and provided a pic. They blew my expectations away. The cake was so beautiful and everyone was impressed. The most important thing was that it tasted just a good as it looked. I ordered a 3 Leche cake with strawberries.

Sara Polo

Bron:

3 months ago

I went to pick up a cake I ordered. When I got there the woman who worked there told me with no apology that they gave my custom ordered cake to another customer. I let her know this was custom ordered and how something like that happens. She simply replied we can give you a refund rudely or I can take another cake which was different from the one I ordered. She didn’t understand the point and again still offered no apology. I have been coming to this bakery for years and that is no way to treat a customer especially when you are in the wrong. Please learn how to empathize with your clients and treat them with kindness especially when they are helping you run your business. Price per person $50–100 Service: 1 Atmosphere: 1 Recommended dishes Tres Leches Cake

Santiago Pelaez

Bron:

6 months ago

Shopping there was a great experience. I ordered a custom printed cake for my daughter's birthday and the service was excellent. Javier, the attendant, was extremely professional and helpful. His recommendations went from correct cake size to flavor, color options and adequate picture shape to be perfectly displayed. I highly recommend the place and I'll be back for sure for all future occasions.

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