Baskin-Robbins Restaurant in Gastonia

Name: Baskin-Robbins
Address: 2302 S New Hope Rd, Gastonia, United States
Telephone: 17048694522
Rating: 2.5

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Baskin-Robbins

Recensies

#215 Van 289 in Gastonia

56 Beoordeling

Sfeer

5/10

Voedsel

5/10

Interieur

5/10

Prijzen

5/10

Dienst

5/10

Meer details

Prijs & Keuken

$$$ Donuts

Restauranttype

Restaurant

Kenmerken

Takeout

Wheelchair Accessible

Informatie

2302 S New Hope Rd, Gastonia, United States

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Website Baskin-Robbins

Over

Clients don't highly appreciate chocolate ice cream and chocolate frappe at this confectionary restaurant. From the visitors' point of view, the staff is terrific here. A number of guests highlight that the service is decent. Baskin-Robbins hasn't received a high rating from Google users.

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hYdRoDrOp !i!

Bron:

4 months ago

I used to go here all the time until they started claiming they didn't have the ingredients for a Cappuccino blast aka Coffee and icecream. Pretty funny considering I ordered a coffee instead and they obviously had icecream. Explain that.

Lipstick Rose

Bron:

2 months ago

Been going there since 2016. Used to be great now they're totally terrible attitudes of the employees are nasty they're unprofessional and condescending not to mention cannot get an order right clearly management has changed whoever's overseeing the store should be fired along with their horrible staff

Truth Seeker

Bron:

7 months ago

Great Ice Cream from Baskin Robins and The Bestest Dunkin Donuts in Gastonia. I give it the Best in NC. Clean as a whistle, Food is cooked to perfection and The manager Tracy and Her Employees are all Nice and Considerate. They are all Above Board. I drive miles to this Dunkin/ Baskins location🌟🌟🌟🌟🌟🌟😉

Josh Vernon

Bron:

6 months ago

Always a bad experience here. After giving it a few tries, I’m done. Poor customer service, stale doughnuts and ice cream cones, and freezer burnt ice cream.

Joseph Miller

Bron:

5 months ago

Was there to see 3 young people who were so high on drugs I was surprised they could stand up working. No one was using gloves and all of counters were very dirty.

Kida Williams

Bron:

10 months ago

Went through uber eats to place 4 different orders and separate times, my first order was canceled and the never told me why, the second and third orders they didn't have the things I ordered or had it in part, and the 4th order was COMPLETELY messed up. Even after talking with thr driver and trying to call the location itself to confirm everything in my order. I will never order from here again. It's horrible service!

Katie Barnes

Bron:

2 years ago

We went tonight and were very disappointed. 3 employees and they had to finish their conversation before they even acknowledged us. My boyfriend got a quart iut of the cooler. I asked what flavors were what because there were no labels on the glass. The girl didn't know what half of the flavors were and said so. She was sweet and honest so there's that. There was mold on the counter between dividers and the place was filthy. We ended up just getting the quart and leaving.

Jonathon Craven

Bron:

2 years ago

Extremely disappointing. Tried three days in a row to get a cappuccino blast and all three days have been unsuccessful. Monday the line was so long it was in the Walmart parking lot and didn't move an inch for 10 minutes so I gave up. Tuesday there's a note written in sharpie saying the store was closed from 11-3:30. And now today (Wednesday) they have no Oreo ice cream. I asked for caramel instead and lo and behold they have no vanilla ice cream. Finally i asked for a chocolate and guess what? Yep no chocolate ice cream either. The employees working were completely unapologetic and couldn't have cared less and even got an attitude with me for asking for different flavors. I wonder if they are actually out of ice cream or if the workers are just saying it so they don't have to actually do anything. Either way screw it, I'm not trying anymore

Rednsherry Carver

Bron:

A year ago

This place was terrible!! Took my boys to get some ice cream and they had like not even 7 basic flavors.. The kid behind the counter said they had been waitng for over a month for the ice cream truck to deliver and 1 freezer was broken. So my younger decided to get a donut and it was stale! 🤯🤬

Hannah Badger

Bron:

3 years ago

Not helpful at all! They advertise 31 flavors but NEVER have the first, second, or third flavor I ask for. Tonight my husband asked them what flavors they had and was told vanilla, chocolate, Oreo and butter pecan...when he said do you not have mint chocolate chip she said yes. So I guess she just got bored with answering his question then when he did order he was answered silence so he drove away. Get better staff, not high school kids that don’t care about their jobs.

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