Subway Restaurant,Fast food in Manor

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Recensies
#28 Van 41 in Manor
3.6
10 Beoordeling
Sfeer
3.6/10
Voedsel
3.6/10
Interieur
3.6/10
Prijzen
3.6/10
Dienst
3.6/10
Meer details
Prijs
$$$
Restauranttype
Restaurant, Fast food
Over
The only thing that disappoints when you come to this restaurant is cool employees. Subway has been rated below average by Google.
Recensies
10 recensies
Beoordeling
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1411
Bron: google
2
2 weeks ago
To the larger Caucasian lady who hates her job. Please don’t try to rush customers to pay while ordering . Also don’t charge for items that come on a sandwich and try to throw the receipt away quickly and “run away”. Be honest and stop trying to cheat customers. Also don’t be mad and mutter things under your breath when asked for the receipt that you’re supposed to give customers. Maybe you should not work there if you don’t have customer service skills. Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 1 Atmosphere: 3
I’m pregnant and they pretended to toast my teriyaki chicken sandwich. I got home to a cold chicken sandwich. Awful experience. Service Take out Meal type Dinner Price per person $1–10 Service: 1
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Half Deaf
Bron: google
2
4 months ago
I don’t often write reviews, but never in my life have I felt so disappointed by customer service. We were told the toaster was down. The manager came back from a break and saw the employee putting buffalo chicken (apparently raw, and a health code violation) onto my sandwich. To which he said “I didn’t see anything,” as opposed to stopping the employee from serving us. Since the toaster was down, we asked if they could put our toppings on the side because we were going to just toast the sandwich at home. The employee looked baffled at this request. They were “out of” salad bowls to put them in, so I suggested they put the toppings in cups. Josh, the manager, laughed at our request, and asked if we were going to pay for the cups. At this point, I was baffled. Then, Josh proceeds to tell me “he shouldn’t even be selling me the buffalo chicken because it’s a health code violation.” Yet, the employee continued to pack it up and Josh offered to wrap our toppings in NAPKINS. As opposed to just giving us a subway soda cup for them. I have never seen customer service this bad, and at that point, we left and chose to go somewhere else. If I could offer advice it would be to have some management and customer service education for the employees so they can grow the reputation and brand of subways excellent customer service here in Manor. Meal type Lunch Food: 1 Service: 1 Atmosphere: 1
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Chris Howard
Bron: google
10
5 months ago
It takes a little long to make my sandwich that's because because it's being made to perfection, they do a good job i recommend them two thumbs up Service Take out Meal type Lunch Price per person $1–10
“ SUB-PAR “ 100 % not the “ Sub-WAY “ I know from 20 + years ago . WASN’T even a customer ! Verbally attacked & assaulted/cussed AND given the finger ON CAMERA behind the in store manager’s back ..by STEPHANIE , who STILL WORKS THERE , and resides at my apartment complex . Mad over getting HERSELF a previous leash violation for her 2 dogs off the leash , and my reporting to her the office for verbally assaulting and cussing me over my protecting my SERVICE DOG from her unleashed and untrained “ pets “ . SHE decided to verbally assault me while on the clock . As I walk BY on my way to the pharmacy . I didn’t know she works there. Speaking with the “ area manager “ was JUST as HORRIBLE ! Called him and explained the scenario, he said “ he’d view the tape . The following day , rather than call me back as I requested, I … had to call him . Only to be told “ Well YOU … were JUST AS BAD “ … EXCUSE ME ?! SHE verbally attacked ME …for the 2nd time … in less than a month . This time publicly… but YOU want to make comparisons ??? Are you kidding me !? His response “ well , Ive taken care of it internally . “ I don’t feel safe with her working there … SAME RESPONSE ! Then he said “ well unless there’s something else have a good day “ and HUNG UP on me ! So apparently Subway condones and backs this unprofessional behavior from both it’s front line staff and so called “ MANAGERS “ WORST STORE I’ve EVER seen . DO NOT EAT HERE ! All the managers play Secret Agent MJ & BL … two letter abbreviations… to distance themselves from their managerial incompetence and that under them . Truly pathetic ! There is NO corporate “ customer experience or complaint “ phone # anymore … GEEEEE WONDER WHY ??? Food: 1 Service: 1 Atmosphere: 1
I stopped by about five minutes ago. I asked about getting a sandwich double meat, double cheese as they have advertised and the little witch told me they didn’t have enough steak meat to make it the way I want it I said OK or you’re not gonna cut any more for the rest of that Afternoon and she said no . And then I call and they let it ring for quite some time when they finally pick up and pick it up and then hang it up I called back again and they just answer hello I had to be the one to ask if I was calling subway so I said you guys really….. and hung up I was that pissed Food: 1 Service: 1 Atmosphere: 1
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Rebeca Jaramillo
Bron: google
10
6 months ago
Josh & CB are absolutely the best! Great customer service, great management & awesome sandwiches! Subway in Manor, TX is the way to go! Service Delivery Meal type Lunch Price per person $100+ Food: 5 Service: 5 Atmosphere: 5
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Cait G (Cait)
Bron: google
2
8 months ago
Dude working there Friday afternoon needs an attitude adjustment. 40 minutes for 2 sandwiches and whole time he's sighing and complaining and being rude. Lady was nice. Didn't even get my online order right, Ordered turkey and they gave me tuna. Get new employees and more. Service Take out Meal type Lunch Food: 3 Service: 2 Atmosphere: 2
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Harsh Patel
Bron: google
2
A year ago
The worst sub I ever had!! They need to train their servers on how to make subs..or atleast properly listen on what the customer needs..they didn’t even had time to cut my sub and I had to do it at home..really bad! And also they don’t keep Veggie patty.
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T F
Bron: google
2
A year ago
I would give 0 if I could. I frequently come here, about 2-3 times a week because there’s not many options in manor. Plus I’ve always loved a good subway sandwich. I would love to talk to the owner of this store, it’s the worst subway I’ve been to. Even beating out a subway in a gas station in the middle of nowhere on a road trip that had flies landing on meat. I digress. Consistently out of meats, tuna, and veggies. Or bread. One time the oven was broken and they had no bread. One guy who has always worked here is amazing, a young Hispanic dude knows what he’s doing and has the best attitude and customer service. Today, they were out of tuna. No Italian subs could be made. No provolone cheese or spinach. I was very clear on ordering and the sandwiches were still mixed up. They were mashed down and rolled up in the paper. I know y’all can do better. I know pay probably isn’t good and it sucks dealing with people. Not all customers are rude. I genuinely love subway and I always talk to the employees and ask how it’s going. Please consider that. Also, whoever owns this store should be required to be on the line and make sandwiches during the lunch rush on a weekday. Then maybe they would appreciate the urgent need for better management and inventory control, and staff morale. Service Take out Meal type Lunch Price per person $10–20
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