Came by for a quick Pearl tea, but sadly they were out of Peach. Got a tuxedo mocha instead (~$6). Long line, maybe 10-15 minute wait with only 4 cars in front of us.
For other local reviews or travel content, you can find us on most socials @sunsetourist
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 3
Saturday January 6th, I waited in the drive thru for 15 minutes. Each car was taking minutes. As if this was not bad enough when I arrived at the box to order at 4:55 I was told they were not taking any more orders. I was told the reason was they were short staffed. I asked what I was to do and was told by the girl working I could back up and get out of line. Given there were at least five cars in line behind me. Then the guy working said there is another Starbucks down the road. This takes poor customer service and lazy to a new level. If you are properly staff close you doors until such time you are.
Always spendy but this location has staff that would rather chat with each other than get your order or display kindness to patrons, not my favorite location.
Additional comments: owner left a response to my review; I'm unable to give my preferred method of communication, the link is to customer service page. The 2 staff members at the drive thru were chatting about problems with a significant other, I watched 1 grab the sticker, put it on my cup and stood there and chatted while I sat at the window. No patrons inside, 1 drive thru order in front of me. I'll pay for the coffee, obviously, but will probably choose one of the 10 other locations on my way to work.
Service
Take out
Meal type
Other
Price per person
$1–10
Service: 3
Atmosphere: 3
I’ve gone to this Starbucks almost daily since it opened. It’s become horrible. My drink is very seldom made right. There are a few employees that do a great job, but the majority could care less. How hard is it to measure correctly and shake ten times? My last drink wasn’t even cold so I asked the barista for ice. She was so rude and nasty. The manager was standing right there and did or said nothing. We’re just going to have to do somewhere else. It’s not worth the aggravation. The former manager Alyssa has her store on Madison. We were down there the other day and our drinks were perfect. The SB on Coach is pretty good as well. This one SUCKS.
Food: 3
Service: 1
Atmosphere: 3
I think this might be one of my favorite Starbucks in a 45 mile radius. The baristas are always so genuine, and the coffee is always well made. Thank you!
Food: 5
Service: 5
Atmosphere: 5
