I have to express my appreciation for Tina, weekday morning barista. I visit Beanetics once a week or so, and she always welcomes and takes care of me, making sure my coffee is prepared just how I like it and my baked good is plenty warm. It's good to be a regular here!
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Whole Bean
Came here to buy beans the other day and was met with a friendly employee at the cash register. She helped me decide on what beans I'd like based on my preferences and didn't make me feel rushed. I've been brewing their atomic espresso recently and have loved the flavors I'm getting out of it.
Food: 4
Service: 5
Atmosphere: 4
Ever since the new ownership took over, the shop has gone from a coffee haven to an undersized starbucks with disinterested staff and middling coffee.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 2
Service: 1
Atmosphere: 2
I didn't go to this coffee shop very often in the past because I felt that the customer service was cordial, but not super friendly. The employees always seemed to be talking to each other and only working when they had to work (ie when a customer came in). However, during the month of December, I decided to stop in to get my husband a bag of coffee and I was pleasantly surprised by the customer service and my chai latte. I asked for a recommendation similar to French roast and the young lady looked up the information on her computer and gave me the recommendation. She was very helpful. I purchased the bag and my husband really liked it! As for the chai latte, in the past, it was never sweetened, so when I took it to my car to drink--boy, was it bitter! This time, the chai latte was sweetened for me. I appreciated that very much. Some of the reviews on here complain that the quality of the coffee has declined. To be honest, my tastebuds are not as good as they used to be since menopause (TMI!!), so I couldn't attest to quality of drinks. As for the increase in prices, I never went often enough for it to make a dent in my checkbook, but inflation has hit everywhere, hasn't it? I cannot think of any place that has NOT increased prices. The one critique I have is that the new employees probably need more training, not only in how to make drinks, but perhaps in counting back change. The man--who was not young--gave me incorrect change. It was off by 10 cents, but still.....that's a pretty important skill. For everything else, I like the improvements in the decor and also the improvements in customer service. I have actually started going in more often due to the new changes.
Service
Take out
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 5
