You can always try nicely cooked philly cheese steaks, philly cheesesteaks and steak sandwiches - a special offer of this restaurant. Food delivery is a big plus of Cheese Steak Shop. Most guests mention that the staff is attentive. This place is remarkable for its enjoyable service. Prices here are reported to be democratic. The homey atmosphere meets you at this spot. Google users like this restaurant: it was granted 4.1 stars.
When I moved into the Bay Area back in 1998 in Pleasanton I started to go to The Cheesesteak Shop and I haven't stopped since then. Great place to get a Philly cheese steak sandwich and some curly fries. The staff is friendly and the cost is just right. Come check it out!
Food: 5
Service: 5
Atmosphere: 5
These are good cheese steaks. How they are meant it to be! Bread is soft, meat is good. Get the onions and hot peppers. Staff were really chill. Don’t forget to tip!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Mushroom Cheese Steak
Just had a King W/peppers. Outrageously great!!!! Called after finishing the first half just to thank them. On point for Cheese Steaks!! Stop in and see these guys, you won't regret it.
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Cheese Steak Gajowich
Very filling. Greeted me as I walked in the door. Sandwich was done quickly
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Cheese Steak Hoagie
We placed an order over the phone for pick up. Gave instructions what we wanted on all 4 sandwiches and fries, a young fellow was very rude and took our order. Not an inch of customer service in him (DONOVAN). Arrived to pick up our order. DONOVAN greeted with the silent treatment, not even greeting the customers walking in. He was busy chatting with the younger gentlemen preparing the sandwiches. I ask him is the order correct with what we wanted on each sandwich. His reply was Yea, I paid and left. Arrived home and had a feeling that it was not correct, sure enough, they made the sandwich whichever way they felt. Now this will be the third time I have given your establishment an opportunity. ( I have all receipts, pictures, dates and times to match every wrong order. I hope you read this and make some some changes in the way you hire especially being an absentee operator which is going to kill your business.
Service
Take out
Meal type
Dinner
Price per person
$50–100
Food: 1
Service: 1
Atmosphere: 1
Changed owners in 2017 and the prices went up high; Quality and quantity went down! Used to be buy 10 sandwiches get 1 free; now 10$ gets you half a sandwich; boo
My husband and I just left here, first time eating at this establishment. First and foremost, the young man at the register, I believe his name is Taylor, (that is what read on our receipt) was very kind and polite. While he was taking our order, the phone was ringing (please note it was very busy at this time), and it probably rang 3 to 4 times, a female (I’m assuming is the manager) was sitting at a visible (to the public) desk working on a laptop, came over and tells Taylor, “just pick up the phone and say, please hold.” and then she walked away. Taylor said, “excuse me” to us, (like I said he was very kind and respectful) picked up the phone and said, “please hold,” and put the phone down to complete our transaction. We found it quite rude, especially with it being busy, that she would not pick up the phone and answer it to help Taylor out, and it turns out, once Taylor was able to help whomever was on the phone, it was for her. I say “her” because, unfortunately, we did not get her name. While we were waiting, another gentleman was clearly having an issue, and he asked, while she was sitting at her desk, what her name was and she kept stalling for the most part, I think she might have given her first (while sitting at her desk), but I know for a fact she refused to give him her last name. She really was not very nice and didn’t seem to care that it was busy. I found her to be quite rude. The soda machine was flat (the Diet Pepsi) we told Taylor, and he was STILL busy, I know she heard, but did nothing about it. She really didn’t seem to care. Our fries were cold and Taylor immediately took care of this for us.
I really don’t have much to say about the cook, except our fries were cold and the new order we got we’re definitely hot, but undercooked.
I understand it’s difficult putting on a smile going to work. But, I’m couldn’t help but get the feeling the three employees did not enjoy their job. I am guessing it has a lot to do with their manager and how she deals the employees and her customers.
I’m not one to complain, I’m a very easy going person, and I just felt that I needed to share this experience.
Service
Dine in
Meal type
Lunch
Price per person
$30–50
My boyfriend and I order delivery from here all the time cause it is the bomb.com. Try not to order right before they close though cause we noticed sometimes there are only two people working the place lol. Ugh their sandwiches and every variation of fries are so good
I spent a lot of time in Philadelphia and had some really good cheesesteaks. This place is really good. Maybe a small notch below the best but the best cheese steak I can find in California. The curly fries are good too. I always get the cheese steak hoagie with lettuce tomato onions and hot peppers.
