Sonic Drive-In Restaurant,Fast food in Mesquite

Name: Sonic Drive-In
Address: 191 W. Cartwright Road, Mesquite, United States
Telephone: 19722852990
Rating: 2.7

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Hoofdpagina

Verenigde Staten

Restaurants

Sonic Drive-In

Recensies

#179 Van 273 in Mesquite

5.4

10 Beoordeling

Sfeer

5.4/10

Voedsel

5.4/10

Interieur

5.4/10

Prijzen

5.4/10

Dienst

5.4/10

Meer details

Prijs

$$$

Restauranttype

Restaurant, Fast food

Kenmerken

Informatie

+19722852990

191 W. Cartwright Road, Mesquite, Verenigde Staten

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Website Sonic Drive-In

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Here you will be offered tasty sandwiches, burgers and onion strings. Good ice cream is the best dish. Clients don't like lemonade at this fast food. A lot of reviewers find that the staff is professional at this place. You will pay fair prices for dishes. It's a pleasant place with the exotic atmosphere. But Sonic Drive-In has been rated below average by Google.

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Alexa Filmore

Bron:

2 weeks ago

This place never gets the order right when you order though uber eats or Doordash. When you purchase food on the app it gives you options to add condiments and they always decline to add those condiments to the bag. I called them before food was sent out and pleded that they add the requested condiments to the bag only for them to again, not do it. When I called to question the lady Teresa stated that there would have been a .25 charge. I own a restaurant and we also deliver through uber eats and Doordash. If there is a possibility of an upcharge we reach out through telephone or the app advising the client. Not only did they not do this, they lied and said they couldn't and took it upon themselves to not add the condiments (mind you some of those item were suppose to come with at least one packet of each item requested.) Very unprofessional and even if you go to the location they still mess up the order. It's as if they are being friends and playing vs doing the actual duty at hand. Horrible service Food: 3 Service: 1 Atmosphere: 4

Cody Smith

3 weeks ago

We love Sonic bc of the drink options and seemingless endless selection of comfort food. On our visit the individual taking our order must have been having a bad day. She rushed my wife while making our food order where she was being interrupted so the employee could ask, "anything else", over and over. Annoying! Anyway we enjoyed the food and just had to press the button again to ask for ketchup for our fries and Corn dogs and BBQ sauce for the popcorn chicken. Service Take out Meal type Lunch Price per person $1–10 Food: 4 Service: 2 Atmosphere: 5

Patrick Prestriedge

4 months ago

I went in a total of 3 times, and each time got shorted my food. I would order a blast, and it would come out with a huge chunk missing from the top. The first 2 times, they 'tried' to make it right, but the 3rd time they told me "our manager tells us to not add enough ice cream, because its too expensive. so we arent able to make another one that is full because of orders from the manager". I kid you not! The manager is telling employees to short the customers so they can save money on ice cream!!! I reported them to corporate, but was offered a free blast (that would be half full) and a $5 coupon (only if I used their app, though). I want to make sure people know that they are greedy and out for money and not customer service. To cheat (rob) a customer of money when they pay for an item should be (is) illegal. But I, of course, am just a measly customer so what do I know. Oh wait, I worked for an attorneys office. Maybe Ill reach out. or wfaa. Be warned. Service Dine in Meal type Other Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1

Cory Hicks

I worked at sonic for 3 years and I’ve been away for 2 years. This place gets progressively worse every year and every time I give it another chance I’m severely disappointed. This time I ordered a cheeseburger and a rt 44 Dr Pepper and received a disgusting burger and a large root beer. I cannot stand this place, from working there to being a customer, knowing service could be better because the food I made was always better than the food i receive. Also the meat keeps getting worse and that’s not in any cooks control, it’s the cheap owners who only care about profit and not product. Rant over, don’t go here this place stinks. Food: 1 Service: 1 Atmosphere: 1

saundra terrazas

Our order was quick and easy. We made it before the Happy hour ended but they still changed us full price. Service Take out Meal type Other Price per person $1–10 Food: 5 Service: 4 Atmosphere: 4

Peace and Harmony

6 months ago

It's sad that in the southern part of the city customer service falls short evertime. Simply things like place the ice cream cone in a cup cost. I order this often at other locations and has never been charged for a "small water" to use the cup. These experiences take away from the tip we want to provide

Ash Makanji, MBA

A year ago

Nice Sonic location in Mesquite. The service was pretty quick despite them being busy. The frozen desserts 🍨 are great. Prices are reasonable. The portions sizes for shakes, Sonic Blasts , etc. are pretty good too. The person that came out with our order was nice and friendly. I recommend this Sonic location for the service. 🍨🍦🍧💝✨ Service Take out Meal type Other Price per person $1–10

Adrian

@sonic...I must say that I am so deeply saddened by my most recent trip to this establishment on Cartwright. I pulled into the carhop stall 20 and preceded to place my order; 2 number 3's one with large fries the other with large tots and a strawberry sweet teas. I placed my order at 10:36 pm. I noticed cars leaving and pulling in constantly. The stall screen said Jennifer is on the way with my order so I figured all was well. I think ok great. Wrong...no Jennifer. At 10:50 pm I pressed the button again to inquire about my order. The lady comes on the intercom and says we are closed before I could say anything. This continued for 3 more button pushes. When I was finally able to speak I informed her I had not received my order. She apologizes and states there was only one person in the back. My initial plan was to beat the severe storm that was coming in. 11:00pm still no food. I pressed the button again and she states he is making my order now. I did not receive my order until 11:15 pm. I get home to check my order and the sweet strawberry teas ice was literally almost completely melted, the burgers were soggy. My daughters fries were cooked to a crisp and was hard, my tater tots tasted like a mouth full of grease like they put them in grease again. I spent $22 on food that I couldn't eat. I called the store to ask for a manager and the lady who was the same lady that took my order answered the phone. I asked for a manger. She then asks for the general manager or manager manager? I respond by asking for a manager of that location. She replies i am the manager. I then made told her who i was and what i ordered and told her I was just there. She hangs up the phone in my face and she must have blocked the number as my calls no longer were accepted. So since she would not take my call so we could handle things privately...I have no other recourse but to post this publicly. @sonic if this is how you are training your managers to handle conflicts resolutions then shame on you.

daisy barraza

I placed a mobile order and when I got there I entered the stall number. And waited for 30 mins. So we called them to let them know we’ve been waiting over 30 mins and the response was “ok.” And once we received our stuff it was all melted. Note to self: never again. ✌🏼

Dana Dougulos

2 years ago

I will say the food was hot the person that came out to my vehicle was very happy friendly enjoyed the service the only thing I didn't like is it needed to be cleaned outside the building I've included pictures