Ashley, was a joy today - pleasure to deal with , even if she had a difficult customer like myself,
Thanks Ashley for making a difference in my difficult stressful day , I appreciate you.
I ordered food through the mobile app, which most people consider as skipping the line and the waiting. So the app tells me pick up is a 60 minute wait. I'm like okay, taking in consideration it's a Saturday night, drunks getting food, people from parties getting food, etc. The app says pick up time is 2:26 am. At 2:27 am, I ask the guy behind the counter about my order. He says it not ready yet, we'll call your name when its ready. The place was packed, the employees were calling out numbers (which means the order was placed in store) but no names (which would be online or mobile app orders). I'm standing there waiting, at approximately 2:50 am I go to the register to cancel my order and get a refund. So after venting on the clerk, he checks and my order is on the mobile app pick up rack. I advised him they didn't call my name because I was standing there the whole time waiting. So I waited an hour and a half. I got it home, which I literally live 2 minutes away. I ordered a 2 meat platter. The portions of the 2 meats were equivalent to one regular portion, if that, and my food was cold. There is absolutely no reason for this.
This is a beautiful Sheetz location. The parking lot is easy to pull into, and I’ve never had any issue finding a parking spot. The store is clean and very well upkept. It’s quick and easy using the made to order screen and the food is delicious. The self checkout process is the fastest and easiest self checkout I’ve ever used.
This place is unreal. I stop at this location alot. Half the time you cant get coffee on a Sunday night cause they gotta clean the coffee machines at the same time. Go in on a Saturday night and you can stand and watch the college kids steal beer from the beer cooler and some don't even try to hide it. I go in today at 1 am order a chicken sandwich with double meat and cheese. I get home and open the sandwich to see this. Charge you all kinds of money for a sandwich to turn around and screw you.
Charged me a lot of money for a app sampler, and there was barely anything in it for the amount of money I paid. I use to get more for my money.. I have been going to this sheetz since they opened
When you guys are sending milkshakes for delivery, it comes completely open on the top. Driver can spit in it put his finger and no one would ever know. Otherwise I love Sheetz.
