So I have decided that I will finally leave a review. This place is the least customer service oriented. I can't order a black tea with mango and boba!!!! What the hell? The employees are not allowed to customize a drink. Hey owners not everyone likes nor can drink green tea! Sooo I will go elsewhere. If you want excellent tea with great prices go to #1 Boba on sunset at the galleria. Those people will make your tea and customize it . Hopefully SHARETEA will go out of business!
Food: 1
Service: 1
Atmosphere: 1
I ordered a honey green tea and a taro milk tea with boba. The honey green tea was fine, but my taro milk tea was discolored from the moment the barista set it on the table. It appeared more white than purple, and I knew this meant it was going to be too milky.
One sip confirmed that — there was way more milk than taro flavor. So I went back to the cash register and let the cashier know. I had asked politely if they could add more taro and less milk. So she called her colleague Belle and told her to remaken my drink, which she did. But she was NOT happy.
Hey, I’m a paying customer — I refuse to drink anything that’s not made correctly. And because taro is my fav boba beverage anywhere I go, I know a good taro drink. This was not.
When she remade the drink, I said thank you and she said nothing back. She looked annoyed.
Excellent customer service would have been, “I’m so sorry. Hope this is better. Let me know if you need any other adjustments.”
The boba itself was too soggy. All in all, there are way better boba shops with better customer service. Take it from a girl who lives in LA where boba reigns supreme.
Service
Dine in
Price per person
$1–10
Service: 2
Atmosphere: 3
I’ve been waiting for Sharetea to open and I’m not disappointed. My kids loved their drinks and it’s nice to have a boba place closer to home.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Drinks are always so good. The best part, the boba always tastes fresh to me. If you’re in the area I would definitely try them out.
Food: 5
Service: 5
Atmosphere: 5
