I ordered a sirloin steak and potatoes from the menu which was $30. I asked if I could get Brussels sprouts in place of the broccolini twice. The waiter said it would be fine. When he brought me my order, it was a NY strip. I immediately said that I did not order that. He said that there was no sirloin and that this was the better steak and even costs more. Not wanting to make a scene because I was with 6 other people, I accepted it. He could have told me beforehand and I would have ordered something else. At least 1/3 of the steak was hard gristle that couldn’t even be cut. When I received the bill, I was charged $36 for the food alone. I talked to the manager and he said he would give me a desert, which I did not want. I told him I would put my experience on social media, and he said “okay” and walked away. And not once did my water glass get refilled, and we were there for 2 hours. “My” tip was automatically figured into the bill at 20%. This place has terrible service, bad management, and unprofessional workers. This was the second time I had a bad experience at this place. Never again!! Do not patronize this place!
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 2
Service: 1
Atmosphere: 2
Appetizer is very good, most dish’s are salty, we paid 35% gratitude plus tax 41%. For nine people they gave us 5 rosemary bread and they charged us, kids drink charged with regular price, we ask to split Spaghtti and the server told us they can’t do that. I love the atmosphere a lot
Food: 3
Service: 2
Atmosphere: 5