Portofino Restaurant & Events Restaurant in City of Utica

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Recensies
#52 Van 105 in City of Utica
8.2
88 Beoordeling
Sfeer
8.2/10
Voedsel
8.2/10
Interieur
8.2/10
Prijzen
8.2/10
Dienst
8.2/10
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Prijs & Keuken
$ Internationale
Restauranttype
Restaurant
Recensies
88 recensies
Beoordeling
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avatar
Linz
Bron: google
10
A day ago
Went there for their Happy Hour and was pleasantly surprised by how amazing everything was. The drinks, the food, and just the overall experience. Everyone was so warm and friendly ♥︎ Service Dine in Meal type Other Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
Service Dine in Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
avatar
Mark Dunn
Bron: google
8
A week ago
Tried out the happy hour. Not bad. Service was very good, we tried a few menu items. Pleasantly surprised. Will be going back at some point. Service Dine in Meal type Other Price per person $50–100 Food: 4 Service: 4 Atmosphere: 4
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Kathy Ganci
Bron: google
10
A week ago
We had the lamb and Haddock Portafino. Both were excellent! Cannolis for dessert. Excellent service and very friendly staff. We will be returning soon! Service Dine in Meal type Dinner Price per person $50–100 Food: 5 Service: 5 Atmosphere: 5
avatar
Linz
Bron: google
10
A week ago
Service Dine in Meal type Other Price per person $20–30 Food: 5 Service: 5 Atmosphere: 5
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Jeffrey .Ish
Bron: google
2
2 weeks ago
STAY AWAY! Made reservations for 6 to celebrate my best friends birthday. Arrived 15 minutes prior to reservation, and were shown to the downstairs bar, because they didn't have a bartender for upstairs. Jared, the bartender was excellent, personable and knowledgeable about his liquor and cocktails... Helpful and friendly. Then we went to our seats. Glad we brought cocktails with us, because it was an hour, before we saw the waiter. He took drink orders for refills and would have walked away - except we asked to order appitizers... Had to ask for water, from the bus boy, because the waiter disappeared. Got 2 of 3 apps 30 minutes later, 45 minutes later, got the 3rd app. Wanted to ask for more drinks, but the waiter ran off. After sitting there for an hour or so, I asked the bus boy to get the waiter, because we wanted to order. We ordered, waited. After another hour, we STILL had no meals... Got there at 6:15pm, by now it's approaching 9pm, and still no meals. Waiter didn't stop by to check on us, nobody cleared dirty dishes or glasses and we got fed up. I went to ask for the manager, when she came I told her we'd pay for what we consumed by that point, but we were leaving to find a place actually serving food, she got annoyed, told me the chef had just plated our food, but by this time we had been there almost 3 hours with crappy service and watched couples who came in after us get served, finish their meal and leave - while we waited. Staff seemed annoyed that we wanted service, were NOT friendly, or polite and didn't seem bothered that we were upset by the crappy service. When we announced we were leaving and why? There was no embarrassment, no apologies, no signs that they cared or were bothered by what happened . No attempt to rescue my friend's birthday dinner. The only apologies I heard were from the BUS BOY who repeatedly told me that the waiter was really busy, because he was trying to fix a computer problem they were having. The manager didn't seem to care about our issues or that we were upset and leaving. I will NEVER go back, and will warn ANYBODY who asks, that this restaurant is not worth their time. What a horrible experience! Food: 1 Service: 1 Atmosphere: 1
Unfortunately I forgot to take pics but we arrived early for our reservations as we are traveling through the area. We were greeted immediately with a smile 10 after they opened for dinner. We had the option to sit upstairs or down we chose upstairs. We were promptly served a single serve of Hummas and toast it was awesome. We ordered the seafood appetizer. It arrived with some fresh bread for dipping. We then ordered dinner as we were not in a hurry. About 30 min later my francaise chicken and my husbands steak and pasta came out. Great meals. Awesome portions. If back in the area we will return. Service Dine in Meal type Lunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5
avatar
Mark Dunn
Bron: google
8
2 weeks ago
Service Dine in Meal type Other Price per person $50–100 Food: 4 Service: 4 Atmosphere: 4
avatar
Kathy Ganci
Bron: google
10
2 weeks ago
Service Dine in Meal type Dinner Price per person $50–100 Food: 5 Service: 5 Atmosphere: 5
avatar
Jeffrey .Ish
Bron: google
2
3 weeks ago
Food: 1 Service: 1 Atmosphere: 1
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