Waited 5 minutes to just get a voice over the drive though speaker and then got told I'd need to pull forward to wait on bacon since they had none ready. It's 7pm and they are under staffed and under prepared. Then they were rude on food delivery. Employees don't care and managers obviously don't hold them accountable.
Poor Service - They ran out of Tenders -they charge $2.60 for WATER!! Cashier added that charge AFTER we ordered Water! And then tells - We have to Charge for water!! I did not realize this till after he charged my card. Cashier was cleaning nails at front counter. Fingers poking out of his glove...which he still served us with.
Very sad experience.. Will not be back.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Service: 1
Atmosphere: 1
Terrible service, no one taking customer orders, when the meal was delivered it was wrong. Worst Popeyes experience ever!
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
Our first time trying out Popeyes on Maize road and our last time. We saw employees putting food in front of other employees faces. Cussing. Touching hair and face with gloved hands and continuing to handle food. Almost $40 for disgusting looking food and we couldn’t finish it because of what we witnessed the employees doing in the back. Huge line and lots of people standing waiting while employees in the back were standing around laughing together.
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 1
Service: 1
Atmosphere: 1
What a horribly decorated place. I don't understand the minimalist design. It feels unfinished, uninviting, and cold. The service leaves a lot to be desired as well. We ordered a take out meal from inside around 7:15pm because the two lane drive thru was not moving at all. They seem to be fine with their fried chicken meals getting out quickly, but lord help you if you order anything else like tenders or wings.
The cashier was very friendly and apologetic, but it still doesn't excuse 4 different people waiting on orders in a lobby with two lines of cars in your drive thru. The other workers looked like they were running around not sure what they needed to focus on.
I ordered the popcorn shrimp and two tenders as well as the strawberry biscuit. 20 minutes later, I got my order and stupidly I didn't check because I didn't see these other reviews. The strawberry biscuits are not in the bag and my order is barely warm.
Service
Take out
Food: 1
Service: 2
Atmosphere: 1
Have always been a fan of Popeyes chicken but hadn't been to this new one since they opened a few months ago. The wife and I went in for a late lunch and although I was a little concerned with some of the reviews I have seen it was a great experience.
I had the 4 piece chicken combo with red beans and rice and my wife had the chicken sandwich. Both meals were delicious and cooked perfectly. Service was friendly and our food came out quickly and hot! No complaints here!
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Always loved popeyes but my last order for my family... no one had gravy on their mash and the chicken was completely plan, didnt have any seasoning at all.
Service
Delivery
Meal type
Lunch
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Went through drive thru I ordered the tackle box with two extra biscuits and i ordered two chicken thighs order was wrong three times I never got my butterfly shrimp they gave me popcorn shrimp gave me two random boneless chicken pieces then gave me two pieces of God only knows what pieces they were supposed to be that were so dry you wouldn't be able to eat them so I went back and went in I gave the manager my food and they reciept and as politely told her I wanted my money back she gave me my money and I left I will not be returning
Food: 1
Service: 1