Lucky Restaurant,Store in San Ramon

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#91 Van 183 in San Ramon
7.9
185 Beoordeling
Sfeer
7.9/10
Voedsel
7.9/10
Interieur
7.9/10
Prijzen
7.9/10
Dienst
7.9/10
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Prijs & Keuken
$ International
Restauranttype
Restaurant, Store
Over
You can always enjoy nicely cooked tri-tip at Lucky. Ordering good doughnuts is a pleasant experience here. This place serves delicious wine. The great location of this spot makes it easy to reach by any transport. A number of guests consider the staff competent. Most people have noticed that the service is professional. Prices are found reasonable here.
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Dublin cashier and bagger were not the friendliest. They don't take recyclable plastic bags that can only be recycled via a grocery store. I only come here for the Signature non-fat Greek Yogurt and Quaker Oats cereal but today I did not see 3 of the Quaker brand that I get so maybe it is time to shop at Nob Hill/Raley's or even Safeway.
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Wendy Smlth
Bron: google
8
2 months ago
The store was great, as always. I was disappointed that I couldn't get a half gallon of Egg Nog. I did notice in the past view years that Egg Nog has been hard to find. I was also disturbed that the restroom was not very handicap accessible. The door did not have a remote door opener and the door was very heavy. And the stall door had a broken lock and another lock was very difficult to lock because the door frame was unsteady.
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Brette Grice
Bron: google
10
7 months ago
Clean, simple, I went to the register instead of self check out, and the woman was very nice, there was even a young man to put my groceries into a bag. Imagine that, lol. I think I miss that versus self check out . They have a huge variety of just about anything you could ever want. I highly recommend this grocery store
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rodger Rodger
Bron: google
10
A year ago
The store is immaculate. The staff is always ready to help you no matter what time you wander in. The produce is far superior to safeways. The meat selection is pretty good and usually has decent bargains on the most useful items. I purchased a lot of frozen prawns. Overall it's a very,very nice store. The manager is extremely nice and friendly. The staff just likes to chat. I love that about that store. Go see for yourself.
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Cc Shao
Bron: google
8
10 months ago
I have always loved this store and would have given five stars if it hadn't been for what happened yesterday! ⭐ Yesterday, I bought potato chips, there was a special price, at the checkout I had a problem with the price, I asked for help at the self checkout, first a gentleman came to help me, he was very impatient! Very impatient, he said he could not understand what I said, and scanned a bag of potato chips twice, which meant that I would have to pay an extra bag, I explained to him, but he was very impatient, turned around and left And he told a lady named: Danita that he couldn't understand me and let Danita solve my problem. Same thing, the lady understood and had a great attitude! Helped me very patiently! I am very grateful to her! Her name is: Danita. (I want to say that if every employee is like Danita, patiently helping customers, the sales of the store will definitely be higher! The customer experience will be better!) Finally, I am sorry for my language, English is not the first One language apology.
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Arvind Sharma
Bron: google
2
A month ago
A rude cashier and sometimes tags are old, and I faced issues during checkout.
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Kerry Clark
Bron: google
2
8 months ago
ROTTING VEGETABLES on the Produce Shelves. It is in-excusable to go to a store and have rotting vegetables on the shelves. I recently went to this store location to buy Bell Peppers. Most of the red bell peppers were rotting with mold or decay spots -- or the skins were shriveling and wrinkling just prior to the rotting. When I brought this to the attention of the employee working in the Produce Department -- I was just ignored. Horrible. Horrible.
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Margery Derosa
Bron: google
10
6 months ago
Very clean, nice store. Wonderful employees. Very helpful. I recommend shopping here.
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Warren Bates
Bron: google
8
4 months ago
Nice clean grocery store. Never seen it busy.
A full display of apples was behind a sale sign when they were the wrong kind and nearly twice the price at the register. A few fruits rolling out of place is one thing but a full display means an employee put them there. My coupon was not honored at the self checkout. I pushed the button for assistance and after a few minutes an employee hit a few buttons on the computer to clear the red light without asking me what I needed. When I spoke with the manager about these issues he talked to me over his shoulder while facing the cigarettes and only turned around to ask "Well what do you want me to do about it?" in a confrontational and not at all genuine way. He also told me that the self-checkouts always have price issues and coupon issues but he can't have someone stand there all day (other grocery stores do, I've worked in them). Not sure why the self-checkouts are open at all when the manager admits they routinely over charge customers. Very poor customer service, especially from a manager. Haven't been back since, have saved a ton by shopping at the Walmart Grocery down the road.
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