I typically order takeout; however, the staff here is consistently welcoming and patient, especially when I'm ordering for my entire family in the evenings. The food and service are consistently excellent – they never disappoint!
Onwards & Upwards,
--Maurice Jr.
Service
Take out
Food: 5
Service: 5
Atmosphere: 5
Deja was great!!!!!! She made sure that we were ok and if we needed anything else. They need more people like her. A person who engages with her customers and makes them feel welcomed. I had the philly cheese steak and it was good.
Service
Dine in
Food: 4
Service: 4
Atmosphere: 4
Jr crickets use to be my favorite place. Very loyal would come in maybe 2 if not 3 times a month.. lately the food quality has gone down and it upsets me to spend the amount of money and not get good food anymore. I gave them the benefit of the doubt again tonight for the first time in months and … let’s just say this may be the last time I even eat chicken now. Unacceptable!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 5
Atmosphere: 5
Had high hopes for my first visit here. The place touts itself as having the best wings in Georgia, and I decided I was tired of missing out and wanted to experience Crickets for myself.
For claiming to be #1, gotta say it was sorely disappointing.
From the minute we walked in, the establishment was filthy. Tables were sticky, floor had grime all over it.
That I can usually forgive if the food is really exceptional, but sadly it wasn't.
We ordered a 10 pc of the lemon pepper wet, and they were the farthest thing from wet imaginable. They were chalky enough to draw on a blackboard.
We also split a Philly steak and it was completely flavorless. The peppers and onions were undercooked and the whole thing lacked seasoning.
We still ate our meal without complaints, because even if were honest with how we felt about the meal it's not like anything could have corrected it at that point. If they brought something else out for us, it likely would have been equally disappointing. Our server was kind enough, so 4 stars for service is the most generous rating I can give this establishment.
We also noticed signage that stated orders over 50.00 would be charged an automatic 5.00 gratuity. Our meal was under 40.00 and somehow we were still charged for that gratuity, so keep a careful eye on your tab.
Of course we didn't want to be Karens and make a fuss, because that won't help anything. We didn't want to squeeze them for free stuff just because we were unhappy, but best believe we won't be going back.
American Deli has better wings tbh.
The place would benefit from new management.
But who knows? Maybe Saturday at noon is just a bad time to go. Maybe your experience will be better.
Service
Dine in
Meal type
Lunch
Price per person
$30–50
Food: 2
Service: 4
Atmosphere: 1
Our first clue should have been that there was absolutely no one in the place on a Saturday at noon. Our second should have been the table so sticky we had to move. And when I looked around and saw how dirty the entire place was, we should have gotten up and left. But we had heard so much about how J.R. Crickets served the "best wings in Atlanta" we were gulled into staying. Besides, we were starved. The server who eventually came over brought menus and came back with drinks. "Ready to order?" she asked. Yes, we replied. "Okay, give me a minute," she said and walked away. About five minutes later she returned and took our orders for a Philly Steak and a basket of lemon pepper "wet" wings. A long time passed--we were still alone in the restaurant-- and she returned with our food, which was warm, not hot. The Philly steak had raw green peppers in it, which were not in the menu description. The meat looked like cat food and was very dry. The onions were raw. The whole (quite small) sandwich was squashed down. The wings were even worse. Firstly, they were not wet, at all. Secondly, I would bet my last dollar that they were left over from the night before and refried. Even through the very medicinal and artificial taste of whatever they put on the wings, the chicken itself was super dry, stringy, and cold inside, and it had that unmistakable mineral taste of leftover chicken. When the server returned with the blue cheese dressing she had forgotten, I took a piece of celery and dipped. The dressing was fine—hard to mess up opening a jar, I guess—but the celery itself, though crisp, has a strange off taste, as though it had been stored with rotten food. Just wanting to get out of there forever, we asked for a check. She went away and came back without our check. "Is your food okay?" she asked, looking at our mostly uneaten baskets. "Yes, it's fine, can we please have our check now?" I asked again. I didn't understand why she came back with the cc machine and held it while I put in my card and paid, but when we left I looked at the receipt and saw we had been charged a five dollar "gratuity fee," despite the menu stating that said fee only got applied to checks fifty dollars or more. I am appealing the charge with my CC company. When we got home I immediately wrote to J.R. Crickets customer support, emailing them essentially the story I just relayed here. Needless to say, the only response was...crickets.
Food: 1
Service: 1
Atmosphere: 1
