IHOP Restaurant,Fast food in Lovejoy

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Recensies
#29 Van 54 in Lovejoy
6.0
190 Beoordeling
Sfeer
6.0/10
Voedsel
6.0/10
Interieur
6.0/10
Prijzen
6.0/10
Dienst
6.0/10
Meer details
Prijs & Keuken
$$$ American, Fast Food
Restauranttype
Restaurant, Fast food
Over
The truth is that you will really like nicely cooked sausages. At this restaurant, clients can have good pancakes and tasty waffles. IHOP is well known for its great service and friendly staff, that is always ready to help you. The charming atmosphere might make you want to stay here for a bit longer than you've initially planned. But google users haven't given this place a high rating.
Recensies
190 recensies
Beoordeling
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avatar
Kiarrahe1
Bron: google
2
4 days ago
Service Take out Meal type Breakfast Price per person $10–20
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Bloggs Alot
Bron: google
2
2 weeks ago
I placed a to go order and called the local number which directed me to a call center. I wanted turkey instead of pork so they said that I had to call the store (which I thought I was doing already). I spoke to someone on the phone who took my order (I later found out that her name was Diane). She said that she couldn't take my card over the phone, which was fine because my sister was picking both of our orders up. I gave her my card. When she arrived, they said that it was not ready but hers was and that there were orders ahead of mine. She asked for an ETA which there was not. She brought the food back and I said I'll go get the other order. We live 10 minutes away. When she came I called the local number again which directed me to the call center. They could not find my order and I asked to be connected with the store. The store said that it was ready even though my sister just left ten minutes ago and they said it was not and there were orders ahead as well. She would have waited. I got to the store and it was indeed crowded, which was understandable on a Sunday and I asked for my order. They asked for payment. I said my sister just left ten minutes ago or so and she paid with my card. They said it had on the receipt and they showed me "NP". I reiterated that it was paid but realized my receipt was still right outside in my car. I got the receipt and showed them the charge plus my sister left a tip. I told them to look at the receipt and everyone there were about 3 people at the front at that point kept saying I didn't pay. I even logged into my Navy Federal app and showed them the pending charge for 40 something for my family meal.I asked for a manger at that point, and they called Diane. She came up and said you didn't pay. I showed her the receipt and the pending charge on my bank account. She didn't want to look and just kept saying I need to pay and then she said I'm the one you spoke to on the phone didn't I tell you that you couldn't pay over the phone. I said I know and I'm showing you the receipt from just minutes ago when my sister PHYSICALLY came in and paid with my card. She started saying ma'am ma'am calm down I am trying to help you and figure out what's going on. I said I am calm (I was annoyed and raised my voice slightly because she wasn't looking at the black and white evidence that was being presented but I did not yell and I was not being belligerent as she was implying). At this point the whole restaurant was looking at the spectacle. I was completely embarrassed! She then proceeded to say I'm not just going to let food walk out of here, which added to the embarrassment because now you're saying that I'm trying to steal food! I said but my sister JUST PAID I'm showing you the receipt and pending charge on my card! I told her that I didn't like the implication. She said ma'am I told you that you can't pay with a card over the phone. I don't understand what the disconnect was or why this lady was so unprofessional, ignorant, and just unintelligent. Now on to the food. The meat was fine but there was no cheese on the eggs and I asked for them to be well done they were runny. 4 pancakes were normal size and 4 were super small. In the bag there were no napkins, forks, syrup, butter, nothing but the food. Do better, I work too hard to earn my money to be belittled by a rude employee and to be accused of stealing is unexcusable! Service Take out Meal type Breakfast Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1
Food: 1 Service: 1 Atmosphere: 1
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wt martin
Bron: google
10
2 weeks ago
Service Dine in Meal type Breakfast Food: 5 Service: 5 Atmosphere: 5
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Bloggs Alot
Bron: google
2
2 weeks ago
Service Take out Meal type Breakfast Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1
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Osi Menji
Bron: google
2
3 weeks ago
We come to this IHOP due to the proximity of our home. We will not be making this mistake again. The service is very slow, food is subpar and low quality. Staff is unaware of customers needs, unable to follow simple request for the small things, we don’t ask for much. Last visit was very as far as food preparation was concerned. This place needs better cooks or someone who can handle more than two orders at once. Service Dine in Meal type Brunch Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1
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Osi Menji
Bron: google
2
3 weeks ago
Service Dine in Meal type Brunch Price per person $30–50 Food: 1 Service: 1 Atmosphere: 1
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Joyce Dawson
Bron: google
10
A month ago
We almost had the whole restaurant to ourselves, Sunday evening. Our server, Kai, was very attentive and social. We were addressed and seated immediately. Orders taken and we received hot fresh food. The food and service, fantastic. Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Country Fried Steak with Gravy
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Ronald Hall
Bron: google
10
A month ago
Service Dine in Meal type Breakfast Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
Service Dine in Meal type Breakfast Price per person $10–20 Food: 1 Service: 2 Atmosphere: 2
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