Dunkin' Bakkerij,Restaurant,Fast food in Hoffman Estates

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Recensies
#77 Van 114 in Hoffman Estates
6.1
156 Beoordeling
Sfeer
6.1/10
Voedsel
6.1/10
Interieur
6.1/10
Prijzen
6.1/10
Dienst
6.1/10
Meer details
Prijs
$$$
Restauranttype
Bakkerij, Restaurant, Fast food
Over
Visitors may eat tasty doughnuts at this restaurant. Based on the reviewers' opinions, latte is good. Dunkin is well known for its great service and friendly staff, that is always ready to help you. You will definitely appreciate the pretty atmosphere. But this place hasn't earned a high rating from Google users.
Recensies
156 recensies
Beoordeling
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Omar Ahmed
Bron: google
2
4 days ago
Not once have I received a properly made iced coffee. It’s so bad. Train your employees Food: 1 Service: 1 Atmosphere: 1
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Omar Ahmed
Bron: google
2
5 days ago
Food: 1 Service: 1 Atmosphere: 1
Drive-thru woman gave me a leaking cup of coffee on purpose, saying “sorry sorry” but didn’t even bother to give me a new cup. Coffee spilled EVERYWHERE on me and all over a brand new car. Spent one entire extra hour buying supplies and cleaning up. This lack of care is astonishing. Food: 4 Service: 1 Atmosphere: 4
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Akash Lankala
Bron: google
2
2 weeks ago
Food: 4 Service: 1 Atmosphere: 4
I’ve given those location a few chances but it’s time I speak out. I have never felt more disrespected by an employee. I placed an order through the drive thru and the person taking care of me had a strong accent so I decided to say it slower and be a little more patient as well. I asked her to repeat the order back and she stated a whole different thing. So I repeated it again and as I’m speaking, she speaks over me over and over again. I ask her to please let me talk and she hands over the mic to someone else. We repeat the order again and head up to the window. My husband’s coffee was missing an ingredient and we also noticed we were charged incorrectly so we head inside. As my husband is trying to explain the promo that should have been applied, the employee asks if we speak Spanish and my husband said yes we do. So she proceeds with saying, “Maybe you should learn to read English better because the promo doesn’t apply to your order.” At that point I decided to not cause a scene and speak to a manager instead. I wasn’t able to get a hold of the manager so I escalated the situation to HQ who hasn’t taken care of this either. This isn’t the first time this employee belittles us. GET YOUR COFFEE SOMEWHERE ELSE!!! Service Take out Meal type Other Price per person $1–10 Food: 3 Service: 1 Atmosphere: 1
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Taylor Dobson
Bron: google
2
A month ago
Every time these people get something in your order incorrect. So disappointing Service: 1
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seef sahra
Bron: google
8
A month ago
I went there one time, it's good and clean
Service Take out Meal type Other Price per person $1–10 Food: 3 Service: 1 Atmosphere: 1
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Taylor Dobson
Bron: google
2
A month ago
Service: 1
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Syeda Ahmed
Bron: google
10
2 months ago
Food: 5 Service: 5 Atmosphere: 5
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