The lack of friendliness was incredible. I expressed, 'good morning', in a friendly way and they just behaved like I was bothering them. I just decided to get a cup of coffee as the menu changed and nothing was appealing. I waited, (no kidding) 10 minutes for my coffee. They put in cream and sugar, and I didn't ask. Previous visits, I put my own in. Way too much cream and 2 sugar's. I asked why she put it in and her answer was you said you were going to put it in it. I said, I thought the cream and sugar was out on the counter, sugar was, but not the cream. I said, you never even asked how much, you just put it in. Just looked at me. The friend with me order donut and a coffee. A different server grabbed a donut without a sheet of wax paper and dropped it in a bag. He got his coffee after 10 minutes and it was like they brew for just one coffee at a time, it was so thick. This Crew did not know how to make coffee or any customer service skills! We will not be going back. Floor was filthy, service countertops dirty, no napkins, trash cans full. It was clear that the emphasis here was on drive-thru, not walk-ins.
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
Classic doughnut chain from my childhood with all of my favorites! They make heart shaped doughnuts for Valentine's Day! 🍩😍
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Glazed Donut
Classic doughnut chain from my childhood with all of my favorites! They make heart shaped doughnuts for Valentine's Day! 🍩😍
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Glazed Donut
I had a GREAT experience at this dunkin. Specifically Alex was great with customer service and explaining the choices. He had a great smile on his face and made my visit worth while, I will be returning.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
I just wanna acknowledge how wonderful mr Alex is, not only did he remember who I was and my order, he made my day start off great.because I was already in a rush to work! not only did I not have to explain it. It was already memorized so all I had to do was pull forward. Talk about great customer service,and valuing your customers. also last but not least the great smile he has, and the wonderful attitude early in the morning thanks Alex! you rock!!!! If you want to have a great day go to Dunkin and ask for Alex he’s amazing.😇
Drink was good but everytime I order from here they mess up my donuts. They put like a line of frosting and no sprinkles. I know it’s messy because I’ve ordered from other dunkins and usually the donuts look normal lol. I’m usually not that picky. But they just put like a dab of frosting. They’ve done this the TWO times that I’ve been here. It sucks because this is the closest one to me but I recommend ordering from snelling avenue or Yankee Doodle rd instead if you are planning to get donuts.
Drink was good but everytime I order from here they mess up my donuts. They put like a line of frosting and no sprinkles. I know it’s messy because I’ve ordered from other dunkins and usually the donuts look normal lol. I’m usually not that picky. But they just put like a dab of frosting. They’ve done this the TWO times that I’ve been here. It sucks because this is the closest one to me but I recommend ordering from snelling avenue or Yankee Doodle rd instead if you are planning to get donuts.
Just went to pick up donuts and when I opened the bag at home, there was a bite taken out of one of the donuts!
Service
Take out
Price per person
$10–20
